Xi GmbH was set up in 2009 to provide support for mastering coordination tasks in complex organizational and inter-organizational settings.
We are convinced that an integral governance can be achieved that overcomes many of the deficiencies of traditional steering paradigms. An architectural approach to the problem space and the leverage of modern information technology are critical to realizing our vision of integrating different perspectives and enabling choice of actors.
To establish orientation and motivation as the basis for engagement at all levels the following challenges have to be addressed:
Understanding the power of context.
Direction setting that is based on a shared sense of reality and possibility and aims for excitement.
Coordination that uses effective interaction tools and aims for trust.
Personnel development that takes account of diversity and supports individual development paths.
The steering challenge gets complicated by
increasing diversity of contexts,
increasing interdependence of stakeholders,
increasing information loads,
The common reaction is higher investments in standardization, financial compliance and performance control systems. This leads to ever more complex, yet not more effective performance contracts. Such steering is characterized by a backward orientation, „gaming“ and little accounting for contingencies. Organizations become internally focused, stressed, but not more effective.
The following framework helps in exploring key factors of success for an integral governance.